Submit a Request - Once Coupled

Pssst. Want us to customize your theme for half the price?

We want you to have an amazing experience with Once Coupled and receive A+ work on every project we tackle together. Based on our experience, we’ve found two rules-of-thumb that help us do that:

The more detailed your original request, the faster we can understand what you need and get you scheduled.
The more questions we ask and specifics we iron out before starting any work, the better the result.

To help us help you, please fill out this form with as much information as possible. It feels like a lot, but it will go quickly and take you less time in the long run.

Keep in mind that very specific or very simple tasks can be completed by our team quicker. If you need us to spend a little extra time providing more direction, particularly on larger asks, that’s our specialty and we are happy to do so!

Your Name
First Last
Contact Email*
Topic*
Brief synopsis (to be used as email notification subject line)*
Website
Bug Details
1. How did you discover the issue? 2. What are you seeing, and what did you expect to see? 3. What device and browser are you using when this error appears? 4. Do you have a screenshot we can use during our diagnostic/troubleshooting process? (A free image sharing service: https://droplr.com/lite/.) Any other contacts, resources, or thoughts you want to share with us?
If possible, please answer all of the questions in the above text field. Doing so will help us replicate bugs so we can understand why they are occurring and implement a targeted solution. If the bug was reported by a user, it would be beneficial to send them these questions. (You can let us know you’ll forward the information along when you receive it.)
Change Specifics
1. What are you wanting to add/change? 2. If this is a visual change, do you have a similar site or mock you want us to follow? (A free image sharing service: https://droplr.com/lite/.) 3. Is there a specific timeline you'd like, or need, this to be done within? 4. If you know we'll need access to a specific service of yours, do we already access/your login information? (A secure text sharing service: https://1ty.me.) Any other contacts, resources, or thoughts you want to share with us?
We’re excited to help you implement any feature you can imagine! To ensure your team and our team are imagining the same look and functionality, please use the questions included in the text area above as a starting point for sharing your vision. Sketches and example sites are great communication tools in this case, as well.
Idea/Question Thoughts
1. What are you wanting to try/ask about? 2. What brought this to your mind? 3. Why do you feel this is important to your site and business? 4. Do you have any examples you can link to or share screenshot of with us? (A free image sharing service: https://droplr.com/lite/.) Any other contacts, resources, or thoughts you want to share with us?
Have an idea or question you want to talk through together? We work with a large number of bloggers and would love to share our experiences and expertise with you no matter your goals.

The best way to kick off this conversation is just tell us what’s on your mind. Next, we’ll either put together some thoughts & resources or set up a call to guide you through more questions. From here, we can decide whether we want to put this on the back burner or prioritize it as a new project!

pssst.. Check out our sister brands!

Small Plugins: optimized custom blocks

Creator Theme: DIY version (coming soon)